Part I: Exploring Human-Centric Transformation
Highlights from Part I of a podcast series on how to address transformation aimed at simplifying and automating processes for team members, stakeholders, and customers.
Podcast Companion Infographic
Bâton Global and Trility Consulting® teamed up to discuss how data and technology supports the transition towards a distributed workforce in a series of podcasts, particularly during and post- COVID-19.
This is the first of two companion infographics to the podcast series, which summarizes discussions of the strategies and tactic organizations can consider when responding to the industry headwinds and pressures – including those amplified or created by the pandemic.
Join Kavi Chawla, Wade Britt, and Matthew D. Edwards as they discuss how this industry can address transformation aimed at simplifying and automating processes for team members, stakeholders, and ultimately customers by protecting their most valuable asset – people.
Listen to the Series
The second episode further uncovers the idea of Flow, the necessity of performance metrics that measure throughput, qualitative experience, and humanistic value, as well as the subsequent implications on organizational culture and data management.
The episode further considers the concept of managing data in a virtual world, ways that companies like Uber are guiding trends in customer experience, and the ensuing implications on the virtual workplace and data management.
In the final episode, you’ll hear how leading financial services organizations are meeting these challenges head-on and positioning their teams for success. Featuring Amy Hunold-Van Gundy, Head of Talent Management at Principal Financial Group and Brad Rasmussen, CIO at Merchants Bonding Company along with Kavi Chawla, Wade Britt, and our own Matthew Edwards.