In this video, you'll gain a high-level understanding of how your organization can comply with the California Consumer Privacy Act (CCPA) using a solution-based approach.
You'll gain a basic understanding of the business problem CCPA presents to organizations by looking at it from two perspectives: The consumer making a request and an internal employee who is tasked with responding to the consumer request.
You'll walk through how a consumer would make a CCPA request from your website. CCPA requires organizations provide a Do Not Sell My Personal Information link on their websites that allows the consumer to make that request, as well as a request to delete their personal information or have their personal information shown to them.
This section of the video shows how an internal team member can review and respond to a consumer requesting to have their information shown to them. This solution approach also allows for a manual review process that can be integrated with an automated one.