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Operational Modernization

Part II and III: Exploring Human-Centric Transformation

An infographic from Part II and III of a podcast series that provides key actions for designing everything around the human experience and moving to a simple flow-based experience.

Part I: Exploring Human-Centric Transformation

Highlights from Part I of a podcast series on how to address transformation aimed at simplifying and automating processes for team members, stakeholders, and customers.

A Basis for Automation, Part 2: Inclusive Continuous Delivery

In Part II, learn the steps to ensure an inclusive project delivery addresses requirements and prioritizes backlog before automation.

A Basis for Automation: Predictable, Repeatable, Auditable Workflow

To consider automation, we have to first understand the work. Otherwise, we are just taking bad things and making them go faster.

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