An infographic from Part II and III of a podcast series that provides key actions for designing everything around the human experience and moving to a simple flow-based experience.

Highlights from Part I of a podcast series on how to address transformation aimed at simplifying and automating processes for team members, stakeholders, and customers.

In Part II, learn the steps to ensure an inclusive project delivery addresses requirements and prioritizes backlog before automation.

To consider automation, we have to first understand the work. Otherwise, we are just taking bad things and making them go faster.